The Language Learning Center offers several Communication Workshops to support business people in developing their ability to perform effectively when communicating with their business partners in English.

You can gain an edge in the competitive business environment with our "Better Business Language Workshops".

Mix topics, or add some of your own ideas.  Our trainers can assist you in putting together a workshop to fit your specific needs.

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Communications Workshop
(Level One B1-B2)

Communications Workshop
(Level Two B2-C1)

Language Refresher:

• Grammar Refresher
• Vocabulary Warm-up Exercises
• Speaking and Writing Skills Training
• Listening and Reading Skills Training

Office Correspondence Training (Writing):

• Do’s and Don’ts of Effective Writing
• “Hands-On” Writing Practice
• Cover the basic business letter types

Telephoning with Clients:

• Problem Solving Practice
• Taking messages over the phone
• Active Listening skills for telephoning effectiveness

Small Talk in a Business Environment:

• Cultural “Do’s + Don’ts” of Small Talk
• Keeping the conversation moving
• Moving from Small Talk to Business

Effective Presenting:

• Do’s and Don’ts of Presenting
• Mind-mapping your presentation
• PowerPoint as Support Tool - not as the focal point

Meetings:

• How to prepare for that important meeting
• Do’s and Don’ts of International Meetings
• Meeting Tips and Practice

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Small Talk in a Business Environment:

• Cultural “Do’s + Don’ts” of Small Talk
• Keeping the conversation moving
• Moving from Small Talk to Business

Storytelling:
The secret of all good communicators is Storytelling!

• Expand your influence and build confidence
• Connect to listeners quickly with stories
• Build a repertoire of effective stories
  

Intercultural Awareness:

• Building competence in intercultural communication
  
• Developing skills to bridge cultural differences
• Dealing with Diversity on the workplace
• Collaborating successfully with international clients

Effective Presenting:

• Do’s and Don’ts of Presenting
• Mind-mapping your presentation
• PowerPoint as Support Tool - not as the focal point

Meetings and Negotiations:

• How to prepare for that important meeting
• Do’s and Don’ts of International Meetings
• Negotiation - Practice with Business Simulations

Conflict Management + Problem Solving:

• Discover the "red flags" of Conflict
• Identify Conflict Management Styles
• Create strategies for conflict resolution

For more information on how to register for an open workshop
or plan a workshop for your company - please contact us:
Email: info@llc-duisburg
Phone: (0203) 73 85 212
Fax:      (0203) 73 85 262